Last Updated: January 1, 2024

1. Order Processing Time

Pro Flight Gear, LLC (“we,” “us,” or “our”) aims to process and ship orders promptly. Orders are typically processed within 3 business days from the date of purchase. However, processing times may vary during peak seasons or high demand periods.

2. Shipping Methods

We offer various shipping methods, including standard and expedited options with FEDEX 2-Day or Ground as our standard methods. Shipping costs and delivery times are calculated at checkout based on your location and shipping method.

3. Shipping Restrictions
   a) International Shipping: We currently ship to select international destinations. International shipping costs and delivery times may vary.
   b) P.O. Box Addresses: We do not ship to P.O. Box addresses with either FDX or UPS. USPS is used for P.O. Box or APO addresses.
4. Shipping within Arizona
   For orders shipped to addresses within Arizona:
   a) Orders are subject to applicable state sales tax.
   b) Estimated delivery times are based on the selected shipping method.
5. Shipping within Tennessee
   For orders shipped to addresses within Tennessee:
   a) Orders are subject to applicable state sales tax.
   b) Estimated delivery times are based on the selected shipping method.
6. Order Tracking

Upon shipment, you will receive a confirmation email with a tracking number to monitor the progress of your order.

7. Shipping Delays

We are not liable for shipping delays caused by external factors such as weather, natural disasters, or carrier delays. However, we will make every effort to keep you informed and assist with any issues that may arise.

8. Lost or Stolen Packages

We are not responsible for lost or stolen packages. Please ensure the accuracy of your shipping address and monitor your tracking information for delivery updates.

9. Contact Information

For questions or concerns regarding our Shipping Policy, please contact us at [email protected] or visit our Contact Page.


Effective Date: January 1, 2024